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As businesses grow and contract, it is critical to rely on consistent transfer of business knowledge. It is not practical to expect one or two team members to understand specific processes. As the workforce evolves, employees leave or retire. The company must retain organizational knowledge to avoid ...

Process analysis is one of the areas of business process management where everyone has their own perspective, but you can never find enough real-world examples of processes that have been improved. Understanding the concept of a process analysis essay can also be beneficial, as it breaks down a ...

Universities share many similarities with large corporations, including department size, diversity, and tightly controlled budgets. As universities grow and expenses increase, it can be difficult to maintain control over expense reports. Today, it is critical for schools to articulate and enforce ...

Process optimization is increasingly recognized for its ability to facilitate digital transformation. Companies that want to digitally transform need the highest levels of efficiency to create and scale customer value. For large enterprises with multiple moving parts in software, finding the right ...

80%. That’s the percentage of marketing decision-makers who say customer experience is a top priority . And yet, after analyzing research conducted over the past few years, Shar VanBoskirk, principal analyst at Forrester, realized that customer experience strategy is failing to achieve its goals ...

Not involving key stakeholders during the planning phase. One of the biggest mistakes banks make when implementing BPM is not involving the people most impacted by the workflows during planning. This doesn’t just mean your bank’s C-suite; consider the people running the show on the ground, your ...

s with anything else, there are a few essential steps to ensure your workflow diagram is relevant. Read on to learn more.

Step 1: What job do you want to implement as a workflow? Is it repeatable? Ask for help from the actor(s) who usually do it.

Step 2: Collaborate with the stakeholder(s ...

Even if you take great care of your personal computer or other devices, you should try to keep your business information off your personal computer. Mixing the two can put both your personal and business data at risk.

If you were to use your personal computer for company work, chances are you didn ...

The neighbor came back with two pallets of toilet paper. March filled your mind with the sheer joy of having blown out your brother’s bracket in the NCAA tournament. Things have changed, and they’re changing at your workplace, too. In an ongoing effort to slow the spread of the coronavirus, many ...

Local governments are also stepping up to support small businesses in their communities. Each local government should see if there are funds or other resources that can be mobilized to help businesses. Of course, many governments are facing their own challenges, so resources may be limited.

In ...