The Importance of Technical Reserve in Service Provision | Gocil

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One of the benefits of outsourcing certain services for your company is that you don't have to worry about absenteeism. Absences, staff absences, medical certificates, vacations, leaves of absence, among others, are the responsibility of the contracted partner.

If you want to know more about the importance of technical reserve, continue reading the article!

The Importance of Technical Reserve
This is where the importance of the technical reserve comes in. This is an essential item for a company that provides outsourced services.
The technical reserve is a group of employees available to replace their colleagues. This group must be made up of professionals from all functions that the outsourced company offers, so that there are replacement options for all employees working for clients.

It is the obligation of an outsourced company to replace an absent gambling data taiwan employee who is working for a client. Thus, the employee from the technical reserve is sent to the location where the services are provided.
The agility in replacing missing professionals is essential so that the operation does not come to a standstill, compromising the continuity of the partner's business.
At Gocil, in addition to the technical reserve, there are two other types of reserve: the advanced reserve and the special reserve. Now understand the differences between them.

Technical Reserve
It is made up of contingency teams based at Gocil units. These professionals are prepared to act at any time. If any absence is identified, the employee will be taken to their workstation by the supervision team. The minimum time for replacement with the technical reserve is two hours (considering the customer's location).

Advanced Booking
Special reserve professionals have a more qualified profile. They have specific training to work in certain segments. In addition, they are professionals with their own vehicle, meaning they can travel more easily, allowing the service station to be covered in less time.

Special Reserve
The advanced reserve consists of extra professionals allocated to the clients themselves, as surplus. If any employee from the permanent staff is absent, the replacement occurs immediately, with a professional already accustomed to working on site and without the need for training. This means that the absence does not affect the progress or quality of the service provided.

Count on a specialized company to outsource your business services
Gocil's reserve team is made up of professionals in various roles, such as security guards, doormen, receptionists, general service assistants, supervisors, waitresses, gardeners, among others. There are more than 350 professionals, prepared to work at any time.
In addition, Gocil has a special strategy for providing services on days of shutdown.

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