Who should oversee updating process documentation: process owner, steward, managers?

[tasmih1234]

The process owner should be the one approving updates, but are not necessarily the person performing the updates, unless they sit lower in the organization. If the process owner sits at a team level, they’re probably going to do their own updating of the process. But typically, your subject matter expert or the process steward will be in charge of documentation updates, and the process owner will give final approval.

Should the data steward role be combined with the process owner role?

Well, it depends. The data steward sometimes spans across multiple processes. Depending on how your organization’s data and/or analytics team is set up, the data steward may be handling multiple processes, and so to have them try to be the pro, or the single process steward on top of managing the data, may be too much. At a minimum, the data steward should be integrated and share ideas. Data is only good, if it's useful, and you don't need to track something simply because you can. And that's where the kenya mobile numbers list process steward coming in and saying, “okay, this is the data we want, this is what's critical for our process”, is integral. From there, the data steward would typically roll it up or provide it in a digestible format for the process folks.

Should there be a single process steward or potentially multiple by area, project, etc.?

You can definitely have more than one. It doesn't have to be a single role. It is more commonplace for a steward or multiple stewards, especially if it’s a global process, or if you have different countries or different regions that are executing the same process. It’s recommended that you have a steward in each location, or even if you're running a split shift, in a manufacturing setting. Perhaps you want to have that steward available for the process workers when they're working. When it makes sense to, it’s ok to have redundancy and have more than one available. Another example of redundancies may be a director or a manager as the owner of the process, technically, and they'll defer responsibilities that would fall on the owner to the steward, so that, say a cohort, or somebody below them in their department could carry out the stewardship of the process versus it all falling on the director at times.

[yadaysrdone]

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