5 IT Management Trends to Watch for in 2018

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metoc15411
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Joined: Tue Jan 07, 2025 4:30 am

5 IT Management Trends to Watch for in 2018

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Another year, another thousand innovations in workplace technology.

Regardless of the industry, IT teams often have to decide how to respond to technology changes that impact the business. For example, let’s say your HR department wants to integrate a video interviewing solution with its applicant tracking system.

While your HR department is concerned with the functionality of the new program and how it complements existing software, IT departments need to weigh the technical implications that the new system will have. Is it secure? Does the existing system offer direct integration, or will developers need to customize the API? Can the current network connection support the constant load of live video interviews?

While technology changes sometimes impact different areas of your company, they will always impact your IT department. And in addition to helping other departments navigate technology changes, IT departments also need to understand how changing technologies, tools, and expectations impact their own job functions and workloads.

As we discuss below, the reliance on technology innovation isn’t the benefit of our ios database going away anytime soon. Other departments’ expectations for change in 2018 will also influence, complement, and conflict with some of the changes IT expects.

Below, we highlight five trends that IT managers can expect to see in 2018.



1. Implementation of AI in various industries
Artificial intelligence (AI) has been a buzzword in technology for a long time, and it's not going away in 2018.

Different teams, departments, and industries will use AI to solve increasingly complex problems. The growing use of AI will be great for customers, who can interact with AI-powered tools like chatbots for a more convenient service, and for most work teams, who will see an increase in productivity as AI automates many of their daily, mundane or mindless tasks.

IT Management Trends - Artificial Intelligence

Live footage of people interacting with artificial intelligence

However, as more people interact with AI, tech will have to hire more people with deep knowledge of AI so they can create more tools based on it.

While data scientists across departments will take the lead in processing and understanding AI-generated data, Gartner predicts that more and more application developers will need to work with it to “design interfaces, services, and process flows.”

What does this mean for your tech team?

David Lee, chief operating officer of IT consulting firm Kastling Group , predicts that as processes become automated, roles on development teams will become more specialized, requiring more focused and highly skilled engineers and programmers.
yadaysrdone
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Re: 5 IT Management Trends to Watch for in 2018

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