Businesses may sometimes feel that communicating via a phone lebanon mobile phone numbers database call is more engaging and personal. When it comes to more urgent or complex projects, it can be inefficient to describe the issue in a message. To remedy these pain points, we’ve seen a lot of businesses simply ask for the consumer’s phone number. While this solves the problems above, many customers may feel reluctant to share their contact information out of concern for receiving spam calls and unsolicited promotional messages.

They want to feel confident that they can trust the business before providing a phone number. Masked Phone Communication for Services Projects To facilitate communication between customers and businesses via phone calls, while providing peace of mind that the user’s number is protected, Yelp recently introduced an evolution of the Request a Call feature where customers can communicate with pros via masked phone numbers through both calls and SMS. Upon submitting a Request a Quote, the user can opt-in to receiving calls and texts about their project.