Exceeding Expectations Or another example: a client calls the company, the platform identifies him and forwards the call to a personal manager, who receives information not only about who is calling, but also what might be interesting to this client now. And when the manager picks up the phone, he no longer just says hello, but also surprises the client with his insight and attentiveness. And this will certainly affect sales or, at least, will contribute to increasing customer loyalty. So it turns out that the ability to integrate with diverse corporate systems and services for a modern IP platform is an integral attribute, without which modern business simply cannot do.
The API service of MCN Telecom can france email list generally be considered one of the most advanced in the IP telephony market. Thanks to the API, the virtual PBX can be easily integrated with the Bitrix24 business optimization system, the Telegram messenger, sending messages to chats about calls from future customers without requiring a subscription fee from the client.No matter how wonderful the relationship was at first, over time it can become a burden. . So, one day the subscriber realizes that the communication services he receives from his operator no longer satisfy him in terms of price, quality or their ratio.
This means that the contract will have to be terminated. How can you ensure that parting with the operator does not result in financial, time and emotional losses? Where to look for a solution? Let's look at the regulatory documents. According to the RF Government Resolution of 09.12.2014 No. 1342 "On the procedure for the provision of telephone services", the subscriber has the right to unilaterally terminate the contract at any time, subject to payment for the telephone services rendered to him (Article IV, paragraph 48). In turn, telecom operators must provide for the procedure for terminating the contract with the subscriber in the "Terms of Service", which must be published on their official websites.