We've already talked about how to set up an email with your company domain. You can install a live chat support widget on your store using software. You can also explore options like OpenPhone, which allows you to create a business phone number that you can use from your personal device.
The FAQ page
Everyone has questions, and this is where they get answered. You may be new, so you bc data europe don't know if you have any "frequently asked" questions yet, but you can anticipate things your customers may need to know. Customers will usually check out an FAQ page before contacting you, so having helpful information here can make the whole process easier for everyone.
The Shipping, Returns and Refunds Policy page
Customers want to know what to expect before making a purchase, and this is where you need to include all that information. Include information about your shipping process, refund policy, and return policy. Also, include a time frame for customers to return items. Customers may shop elsewhere if you don't have this information available.
Many countries legally require a Terms and Conditions page on e-commerce websites. This is a legal document to inform customers about your business practices and can help protect your store in the event of any legal action.
The Privacy Policy Page
Another legal aspect that is required in many countries is the Privacy Policy page. For example, if you are going to advertise on Facebook Ads, you must have a Privacy Policy page on your website. It may be a good idea to consult with a legal advisor to create a privacy policy that is suitable for your business.
Make sure your site is consistent
Every page on your eCommerce website needs to work together to attract users and lead them through your sales funnel. Your content should showcase your brand, build customer trust, and sell your products. Search engine optimization (SEO) is crucial to driving traffic to your site.
Make sure all your pages have original content written for users and optimized for search engines. Double-check that all your pages have SEO-optimized titles and descriptions. Make sure all your images have alt tags, and add schema and product metadata as needed.
