Addressing gaps in technology and experience
Posted: Tue Dec 17, 2024 6:10 am
Be Prepared: Developing contingency plans and ensuring the right people and departments are in place to deal with unexpected events is essential. Suggestions and advice from our panel provided valuable guidance for dealing with challenges that could arise at any time. Conducting regular drills to train staff in their operational roles and company procedures during an emergency is essential to keep personnel safe and minimize the impact on the overall business.
Keeping lines of communication open: It is also crucial to carefully and thoughtfully establish mechanisms to maintain a consistent flow of information in both directions between shippers and carriers. Our experts shared practical approaches to partnering with each other, such as adopting a culture of open dialogue, proactively reporting potential issues, and moving quickly to make changes when necessary. Some of the panels meet regularly with their respective shippers or carrier/logistics organizations, while others have created entire new departments to ensure that their relationships are prioritized, and solutions can be implemented quickly.
Training and Organization: Investing in comprehensive training programs and fostering strong internal organizational structures is critical to the success of both shippers and carriers. Ensuring that all parties understand the relevant investor database regulations, emergency response procedures, and product identification is essential for a seamless shipping process. As you saw in the first two points, the only way to be prepared is to have regular, specific training. Our panelists also pointed out that this training and education shouldn’t just stop with carriers and shippers – outreach to the residential and local emergency response communities where the companies where products are manufactured, stored, or where regular shipments move through would also be helpful in keeping everyone safe and minimizing unwanted outcomes.
Errors and omissions in the transfer of shipping information between shippers and carriers can occur for many reasons – some due to human error, others due to systems that don’t “talk” well to each other, and still others due to inadequate internal policies. Carefully programmed technology can help streamline and improve operations, but ultimately, without trained and experienced people to use that technology and determine effective policy for its use, its positive impact can be mitigated or negated altogether.
By applying these insights and lessons to address their respective challenges, shippers and carriers can overcome confusion, foster collaboration, and increase the efficiency and safety of their operations. The myriad businesses involved in sourcing, creating, and moving the products that make our livelihoods possible are part of dynamic and ever-changing fields. Consistent communication, knowledge sharing, and continuous improvement are critical to keeping the flow of products abundant and uninterrupted. Let’s embrace these lessons and create a brighter future for these symbiotic communities.
CHEMTREC has developed programs to help both shippers and carriers with the increasing workloads their in-house personnel face due to some of the challenges discussed in our webinar. Here are some services CHEMTREC provides that will help companies manage and streamline their organizations:
Keeping lines of communication open: It is also crucial to carefully and thoughtfully establish mechanisms to maintain a consistent flow of information in both directions between shippers and carriers. Our experts shared practical approaches to partnering with each other, such as adopting a culture of open dialogue, proactively reporting potential issues, and moving quickly to make changes when necessary. Some of the panels meet regularly with their respective shippers or carrier/logistics organizations, while others have created entire new departments to ensure that their relationships are prioritized, and solutions can be implemented quickly.
Training and Organization: Investing in comprehensive training programs and fostering strong internal organizational structures is critical to the success of both shippers and carriers. Ensuring that all parties understand the relevant investor database regulations, emergency response procedures, and product identification is essential for a seamless shipping process. As you saw in the first two points, the only way to be prepared is to have regular, specific training. Our panelists also pointed out that this training and education shouldn’t just stop with carriers and shippers – outreach to the residential and local emergency response communities where the companies where products are manufactured, stored, or where regular shipments move through would also be helpful in keeping everyone safe and minimizing unwanted outcomes.
Errors and omissions in the transfer of shipping information between shippers and carriers can occur for many reasons – some due to human error, others due to systems that don’t “talk” well to each other, and still others due to inadequate internal policies. Carefully programmed technology can help streamline and improve operations, but ultimately, without trained and experienced people to use that technology and determine effective policy for its use, its positive impact can be mitigated or negated altogether.
By applying these insights and lessons to address their respective challenges, shippers and carriers can overcome confusion, foster collaboration, and increase the efficiency and safety of their operations. The myriad businesses involved in sourcing, creating, and moving the products that make our livelihoods possible are part of dynamic and ever-changing fields. Consistent communication, knowledge sharing, and continuous improvement are critical to keeping the flow of products abundant and uninterrupted. Let’s embrace these lessons and create a brighter future for these symbiotic communities.
CHEMTREC has developed programs to help both shippers and carriers with the increasing workloads their in-house personnel face due to some of the challenges discussed in our webinar. Here are some services CHEMTREC provides that will help companies manage and streamline their organizations: