Cx is a Cloud-based Customer Service Email

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Management Platform That Allows You to Manage All . Your Customer Emails Effortlessly in One Place and Deliver Outstanding Customer Experiences the Tool Can . Drive Your Revenue 3x and Ensure Flawless Customer Engagement via Powerful End-to-end Email Marketing Activities . Aimed at Simplifying Communications With Your Target Customers, It Offers Useful Features and Capabilities to . Transform Your Email Handling for Example, You Can Create Custom User Journeys From the First .

Email Interaction to Their Current Position This Will Help You russia phone number material Understand Them Better and Provide . Tailored Experiences Using Openai-powered Self-service Chatbots, Plivo Cx Also Reduces Live Agent Requirements by 50% . These Chatbots Provide Instant Problem Resolution With Greater Accuracy, as You Can Train Them on . Custom Datasets Within the Fringes of Company Guidelinesadditionally, With Live Dashboards, You Can Get Complete . Visibility on Your Customers, From Their Engagements to Storefront Activity and Purchases, and Optimize Your .




Team's Performance and Operationskey Featuresomnichannel Service: Leverage the Unified Agent Desktop to Consolidate Customer Context . And Interaction History and Deliver Effortless Omnichannel Customer Service Across Email, Voice, Sms, Whatsapp, and . Live Chatai-powered Ticket Handling: Automatically Sorts and Prioritizes Customer Requests, Making Sure Urgent Issues Are . Handled First While Also Ensuring Ai Responses Stay on-brand and Follow Your Company Rulesenhanced Communication . & Efficiency: Share Media Like Pictures and Videos, Use Templates for Quicker Replies and Internal .