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Posted: Tue Feb 18, 2025 6:51 am
Bonus programs have been proven to strengthen customer loyalty by offering your customers additional benefits, for example in the form of discounts or exclusive offers. A bonus program like this not only makes your customer feel valued, but also motivates them to buy from you again. You can also use the after-sales mailing to point out other relevant blog articles or information materials that could be of interest to the customer. After Sales Marketing: Email automation with bonus program and product information Obtain customer feedback Customer reviews are particularly important in e-commerce in order to build trust among potential buyers.
That's why it's helpful to ask your customers to czech republic cell phone number list leave a review after their purchase or ask them to share their experience with the product on social media. Customer reviews give you valuable feedback and can further improve your products or services. In addition, such a request makes your customers feel valued and taken seriously. To motivate them to leave an honest review, you can also offer incentives such as discounts or vouchers (so-called incentives). After Sales Marketing: E-Mail Automation my Customer Feedback Tip: feedback via email? Then read our blog article “Measuring customer satisfaction: Easily collect customer feedback via newsletter”.
Encourage customers to make repeat purchases with cross-selling and upselling newsletters Another important aspect of after-sales marketing is cross-selling and upselling, where you can offer your customers additional suitable products in the newsletter. By specifically addressing and recommending products that match the product they originally purchased, you encourage your customers to make further purchases. It is important that the products actually offer added value for the respective customer and are not just aimed at maximizing profits. This is the only way they will feel taken seriously and be bound to your company in the long term.
That's why it's helpful to ask your customers to czech republic cell phone number list leave a review after their purchase or ask them to share their experience with the product on social media. Customer reviews give you valuable feedback and can further improve your products or services. In addition, such a request makes your customers feel valued and taken seriously. To motivate them to leave an honest review, you can also offer incentives such as discounts or vouchers (so-called incentives). After Sales Marketing: E-Mail Automation my Customer Feedback Tip: feedback via email? Then read our blog article “Measuring customer satisfaction: Easily collect customer feedback via newsletter”.
Encourage customers to make repeat purchases with cross-selling and upselling newsletters Another important aspect of after-sales marketing is cross-selling and upselling, where you can offer your customers additional suitable products in the newsletter. By specifically addressing and recommending products that match the product they originally purchased, you encourage your customers to make further purchases. It is important that the products actually offer added value for the respective customer and are not just aimed at maximizing profits. This is the only way they will feel taken seriously and be bound to your company in the long term.