They prefer to use WhatsApp before
Posted: Thu Dec 05, 2024 6:53 am
It is easy to integrate with other company programs , such as CRM, thus offering complete coverage of communications during and after sales.
It is multimedia : just like the traditional WhatsApp application, other formats list of egypt whatsapp phone numbers can also be used in its API, such as images, videos or even emojis, facilitating the delivery of large amounts of information.
Both intelligent bots and their ability to support various formats make it possible to achieve more complete, pleasant and effective communication between both parties.
Less time on customer service : In-person or telephone support can be much slower, which is why the API allows companies to manage large volumes of conversations simultaneously without making the customer wait at any time.
Greater convenience for customers: registering on a portal or downloading an app , due to the level of effort (Customer Effort Score, also known as CES) that is required for both. If the portal or app is not intuitive or is not tested on all devices, the experience may not be optimal.
Ultimately, the advantages offered by WhatsApp Business API are not only for businesses, but also seek to make life easier for all users, both brands and their consumers.
It is multimedia : just like the traditional WhatsApp application, other formats list of egypt whatsapp phone numbers can also be used in its API, such as images, videos or even emojis, facilitating the delivery of large amounts of information.
Both intelligent bots and their ability to support various formats make it possible to achieve more complete, pleasant and effective communication between both parties.
Less time on customer service : In-person or telephone support can be much slower, which is why the API allows companies to manage large volumes of conversations simultaneously without making the customer wait at any time.
Greater convenience for customers: registering on a portal or downloading an app , due to the level of effort (Customer Effort Score, also known as CES) that is required for both. If the portal or app is not intuitive or is not tested on all devices, the experience may not be optimal.
Ultimately, the advantages offered by WhatsApp Business API are not only for businesses, but also seek to make life easier for all users, both brands and their consumers.