Chatbot Scenario Models

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Cave of Time

The oldest, time-tested and effective, simple and straightforward model of a chatbot scenario. The majority of virtual interlocutors are developed on this basis. Its main advantage is its versatility. "Cave of Time" is perfect for consultant bots, game bots, technical support and even an online store in a messenger: the bot identifies the user's needs during the dialogue and offers several product options that meet his requests.

Glove

The visual scheme of this model can be medicare leads email list called broad rather than long: the structure of the chatbot is built from the main axis, which has many branches. The "branches" either stop the chatbot or return the user several steps back.

"Glove" is the optimal scenario for a chatbot, the main task of which is to "warm up" a potential consumer. The company offers the user some content, questions are asked about it, and based on the answers to them, it is possible to draw a conclusion about whether the client is ready for further transition, and if there is no readiness, the script "warms up" the client further.

Branches and bottle neck

This chatbot scenario has a branched structure similar to the "Glove", but all branches invariably converge at key stages. The model is considered more advanced than the previous version. At the moment, it is quite rare, since chatbots are just conquering the market and are in the initial stages of popularity, and clients do not make high demands. However, we are sure that the situation will change in the coming years.

The principle of this model is quite simple to understand. Let's imagine a typical scheme: lead magnet → tripwire - main product → profit maximizer → path back. This is the key, main and only branch that a potential consumer must go through. However, an improved script for a chatbot allows you to create the illusion of choice, providing the client with several different options according to his preferences. However, the result is always the same.

Quest

This model can already be considered quite complex. However, this scenario usually causes greater involvement and interest among users, and therefore it is worth trying to use it to solve business problems. But, when starting to develop such a complex project, you should have a good idea of ​​why you are taking on the matter and what result you expect.

[yadaysrdone]

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