IP PBX Switchboard: Why does my company need one?

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Finding practical solutions that can reduce telephony costs and optimize productivity in a company is a constant task for successful entrepreneurs.
Today, you will learn about a way to increase the efficiency of your business through an IP PBX. This tool often raises questions about what it is and how it integrates into operations.
We have prepared this article so that you can learn belize telemarketing list more about this solution and learn how it will increase the performance of your business. Keep reading!

What is an IP PBX and what is it for?
IP PBX , or Internet Private Branch Exchange, is a solution consisting of telephone extensions that are deployed outside the public telephone network and can also be used on mobile networks.
Unlike the traditional model, known as PBX or PABX, IP PBX is a true revolution in the world of call centers, as it offers transmission via IP (internet protocol) with unlimited extensions and service queues. Examples: IP phones, softphones and others, and also allows the integration of video, audio and instant messaging communication.

All of this can be done through your current computer network (TCP/IP), connected to the public telephone network.
Since the entire process is operated 100% digitally , IP PBX solutions offer dozens of advantages for companies that need a service structure. Even companies that want to upgrade and improve the quality of their current telephone services can drastically reduce the complexity of their operations and, most importantly, significantly reduce their costs.

Expand the number of branches in your operation
Customer service teams, whether they are focused on the sales process, collections or just customer service (SAC), generally increase or reduce the number of extensions and need a lot of agility in this process.

It is common when we need new telephone points or extensions to make an expensive investment in hardware, and there are cases where a completely new telephone system may be necessary, which is not the case with an IP telephony system, as everything is done through software.

9 Reasons to implement an IP PBX in your company
When implementing an IP PBX system, you can configure it to use all available resources to manage your calls, according to what your company proposes — in the traditional version it is not possible to customize.

Discover other reasons to modernize your company's call center using an IP PBX:

Modular technology
The IP PBX system was developed to meet the demands of companies seeking intelligent solutions. You will not need to purchase new software or equipment when implementing an IP PBX, as it was created especially to meet all of your company's needs efficiently and conveniently.

The platform has control over waiting queues, calls, listening and conferences; in short, it offers management of the entire operation in the same environment, in real time.

Ease of implementation
Implementing an IP PBX project is low complexity, reducing risks by hiring professionals who are experts in exclusive technologies from a supplier. In this case, your company benefits from reducing implementation costs.

Web interface
As everything is digital, the interface and control panel of an IP PBX is 100% web-based, so that the network remains available and changes can be made in real time and remotely.

Immediate Cost Reduction
VOIP technology is the main factor responsible for reducing costs in an IP PBX. From the English Voice over Internet Protocol, VOIP is voice over IP, that is, the voice is transformed into data via IP with the help of a computer program. Everything works with internet access, without the need to use traditional telephone lines.

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