Local (installed) and cloud computing (via the Internet)
Posted: Wed Jan 22, 2025 9:18 am
Probably the first thing you see in any hotel software solution is whether it is on-premise or a cloud/SaaS solution.
Names aren't very helpful either. If cloud software doesn't rain, does it make a sound at all?
On a more serious note, let's look at the local version.
A local installation (also called "installed" in the Platforms directory ) is more literal. It means that your software is on hardware that you can touch.
Hotels that invest in on-premises software typically have to invest in additional space to house that hardware. Larger properties typically invest in on-premises resources because they have the budget for additional hardware, already have an on-premises system in place, or have (legitimate) concerns about data being compromised in the cloud.
Cloud computing (or web-based/SaaS) does not require direct marketing with fantuan database any additional hardware. Rather, this type of deployment does not require any hardware, it works entirely through a computer or even a tablet or smartphone. However, you must have a reliable internet connection to access your system. All your data is instantly available, although you can also set privacy settings so that only certain data is available to certain employees.
If you're a Gmail user, you're essentially using cloud software . All your files are saved to Google Drive, which you can access anywhere you have an Internet connection. No need for a USB or CD-ROM (whatever that is). You can access your email, spreadsheets, even your contacts and calendar.
2. Guest experience management
Guest Experience Management is an all-in-one hotel management software tool that has a component designed to improve your guests' stay at your hotel.
But how does this translate into real life?
One common method is a guest profile tool designed to track information about guests, including preferences, such as whether they prefer extra towels in their room, and other specific requests they have made for their reservation. For example, if your guest has a peanut allergy, it’s worth noting this to avoid any hassles with room service.
Guest profiles also come in handy when it comes to guest history, allowing you to track your returning guest’s preferences. Additionally, as they return to visit, you can also give them a reward (such as a discount) or thank them for staying at your hotel again.
If you have a booking component that also creates deals and discounts but still maximizes your revenue, that would also be a great way to utilize this great tool.
3. Cleaning/Maintenance
The functions of a front desk are obvious, but what does software have to do with housekeeping and maintenance?
With hotel management software, you can track rooms that need cleaning or preparation before guests arrive, or even track the number of rooms that are cleaned on a given day.
A big complaint from housekeeping staff is that they don't have enough time to thoroughly clean each room, resulting in less sanitary conditions than most guests would like.
"When I have time, I clean everything, but sometimes there is so much work and management still expects everything to be cleaned as quickly as on a less busy day," a maid told Trivago in an anonymous interview . "In that case, I usually won't vacuum, but just do a quick clean, like rinsing the tub instead of scrubbing or quickly dusting surfaces."
You don't need that reputation, so why not help them?
When it comes to maintenance, you can track areas that need attention and schedule future repairs or inspections to ensure that your plumbing and electrical systems are working efficiently and effectively.
Names aren't very helpful either. If cloud software doesn't rain, does it make a sound at all?
On a more serious note, let's look at the local version.
A local installation (also called "installed" in the Platforms directory ) is more literal. It means that your software is on hardware that you can touch.
Hotels that invest in on-premises software typically have to invest in additional space to house that hardware. Larger properties typically invest in on-premises resources because they have the budget for additional hardware, already have an on-premises system in place, or have (legitimate) concerns about data being compromised in the cloud.
Cloud computing (or web-based/SaaS) does not require direct marketing with fantuan database any additional hardware. Rather, this type of deployment does not require any hardware, it works entirely through a computer or even a tablet or smartphone. However, you must have a reliable internet connection to access your system. All your data is instantly available, although you can also set privacy settings so that only certain data is available to certain employees.
If you're a Gmail user, you're essentially using cloud software . All your files are saved to Google Drive, which you can access anywhere you have an Internet connection. No need for a USB or CD-ROM (whatever that is). You can access your email, spreadsheets, even your contacts and calendar.
2. Guest experience management
Guest Experience Management is an all-in-one hotel management software tool that has a component designed to improve your guests' stay at your hotel.
But how does this translate into real life?
One common method is a guest profile tool designed to track information about guests, including preferences, such as whether they prefer extra towels in their room, and other specific requests they have made for their reservation. For example, if your guest has a peanut allergy, it’s worth noting this to avoid any hassles with room service.
Guest profiles also come in handy when it comes to guest history, allowing you to track your returning guest’s preferences. Additionally, as they return to visit, you can also give them a reward (such as a discount) or thank them for staying at your hotel again.
If you have a booking component that also creates deals and discounts but still maximizes your revenue, that would also be a great way to utilize this great tool.
3. Cleaning/Maintenance
The functions of a front desk are obvious, but what does software have to do with housekeeping and maintenance?
With hotel management software, you can track rooms that need cleaning or preparation before guests arrive, or even track the number of rooms that are cleaned on a given day.
A big complaint from housekeeping staff is that they don't have enough time to thoroughly clean each room, resulting in less sanitary conditions than most guests would like.
"When I have time, I clean everything, but sometimes there is so much work and management still expects everything to be cleaned as quickly as on a less busy day," a maid told Trivago in an anonymous interview . "In that case, I usually won't vacuum, but just do a quick clean, like rinsing the tub instead of scrubbing or quickly dusting surfaces."
You don't need that reputation, so why not help them?
When it comes to maintenance, you can track areas that need attention and schedule future repairs or inspections to ensure that your plumbing and electrical systems are working efficiently and effectively.