How to Choose the Right IT Asset Management Software for Your Business
Posted: Wed Jan 22, 2025 8:48 am
These considerations may help make your software selection a little easier:
Product demo: Test the software before you buy it to see if its features are right for your business. During the demo, you can also ask the vendor questions about the asset tracking features you want: Is custom reporting available? Does the tool support barcode scanning? Does it have a mobile app? Read this article to learn how to get the most out of software demos .
Check the upgrade cost: Going beyond the free plan will give you additional benefits, but these often come at an additional cost. Ask up front how much the additional fee is and what you'll pay more for. Is it data security, priority support, on-demand user training, etc.?
Look for integration options: Integration is important if you want to move data from your IT asset management software into existing business solutions, such as help desk , data visualization , inventory management , or single sign-on tools . Also check if the provider offers APIs that allow you to create custom integrations.
Common Questions to Ask When Choosing an IT Asset Management Software Tool
Here are some questions you might consider when asking your software vendor to learn more about the IT asset management tool you're considering purchasing:
How often do you release new updates? The answer advantages of truemoney database to this question will help you understand whether the vendor is focused on improving their product. If the vendor releases updates regularly, there is a good chance that they will take into account any feedback you may have after using the tool.
When was the last time you raised the price of your product? Constantly changing pricing plans can create confusion when it comes to billing. If the vendor changes software prices mid-contract, you'll be charged more than your original budget. So be sure to lock in a fixed price for the duration of your subscription to avoid any surprises when your bill arrives.
Can I speak to a customer who has recently deployed your tool? The answer to this question will provide a deeper understanding of the tool’s real-world usage, as well as the vendor’s customer service. If a vendor is unwilling to provide references, it may be a sign that they are not confident in their customer service.
How we evaluate
This article was updated on May 19, 2021. The products covered in this article must:
Offer a free standalone version of the software (rather than a trial version of the software where you have to purchase the product after a limited time).
Meet our definition of the IT asset management software market: IT asset management software helps businesses track and manage the technical, financial, and physical aspects of IT assets - from hardware components to software licenses and contracts.
Offer at least three of the four core features of IT asset management solutions: asset tracking, inventory management, and reporting.
Looking for IT management software? Check out Platforms' list of the best IT management software solutions .
Product demo: Test the software before you buy it to see if its features are right for your business. During the demo, you can also ask the vendor questions about the asset tracking features you want: Is custom reporting available? Does the tool support barcode scanning? Does it have a mobile app? Read this article to learn how to get the most out of software demos .
Check the upgrade cost: Going beyond the free plan will give you additional benefits, but these often come at an additional cost. Ask up front how much the additional fee is and what you'll pay more for. Is it data security, priority support, on-demand user training, etc.?
Look for integration options: Integration is important if you want to move data from your IT asset management software into existing business solutions, such as help desk , data visualization , inventory management , or single sign-on tools . Also check if the provider offers APIs that allow you to create custom integrations.
Common Questions to Ask When Choosing an IT Asset Management Software Tool
Here are some questions you might consider when asking your software vendor to learn more about the IT asset management tool you're considering purchasing:
How often do you release new updates? The answer advantages of truemoney database to this question will help you understand whether the vendor is focused on improving their product. If the vendor releases updates regularly, there is a good chance that they will take into account any feedback you may have after using the tool.
When was the last time you raised the price of your product? Constantly changing pricing plans can create confusion when it comes to billing. If the vendor changes software prices mid-contract, you'll be charged more than your original budget. So be sure to lock in a fixed price for the duration of your subscription to avoid any surprises when your bill arrives.
Can I speak to a customer who has recently deployed your tool? The answer to this question will provide a deeper understanding of the tool’s real-world usage, as well as the vendor’s customer service. If a vendor is unwilling to provide references, it may be a sign that they are not confident in their customer service.
How we evaluate
This article was updated on May 19, 2021. The products covered in this article must:
Offer a free standalone version of the software (rather than a trial version of the software where you have to purchase the product after a limited time).
Meet our definition of the IT asset management software market: IT asset management software helps businesses track and manage the technical, financial, and physical aspects of IT assets - from hardware components to software licenses and contracts.
Offer at least three of the four core features of IT asset management solutions: asset tracking, inventory management, and reporting.
Looking for IT management software? Check out Platforms' list of the best IT management software solutions .