5 Best CRMs for Small Business
Posted: Sat Jan 18, 2025 5:37 am
Half of all businesses fail within the first five years.
Most theories focus on issues like cash flow . Unfortunately, given my undisclosed amount of credit card debt, I can’t advise you on this particular pitfall.
However, I can help you avoid another small business danger : not tracking your customers.
How to quickly fix this common problem? Get a customer relationship management .
By tracking conversations and organizing data, customer relationship management software provides important information about who your customers are and who they might be.
In a recent study, 47% of companies using a CRM reported benefits of using an oman phone number list significant increases in customer retention and satisfaction, and 45% linked the use of a CRM to increased sales revenue.
But before you start calculating all the hypothetical money your team could make, consider the cash flow challenges that many small businesses face. You can’t just throw money at a CRM and expect it to solve your problems overnight. If you’re going to invest in sales software, you have to make the right choice for your organization at the right price.
Despite the saying you may have heard during your sales career, “Sometimes you have to spend money to make money,” you should still try to minimize your expenses.
One obvious way to narrow down the hundreds of CRM options is to look at the price tags and avoid expensive systems.
No matter how cheap the system is, you need it to work reliably for you and your team. You also need a solution that’s easy to learn, since you don’t have the time to train everyone to use a complicated system.
Enter the Top 20 Most Affordable CRM Platforms and Top 20 Most User-Friendly CRM Platforms reports, which detail the most cost-effective and operator-friendly CRMs, respectively.
Between those two lists, however, you still have 26 different CRMs to choose from.
Because we know you don’t have a million years to shop for software, we evaluated both reports to choose the best CRMs for small business.
Here are the five options we chose based on the overall score and some other small business-specific metrics:
TeamGate
PivotPoint
No More Annoying CRM
amoCRM
PipelineDriver
Below, we’ll explore all the reasons why any of these five solutions would be a solid choice for most small business sales teams and successful customers. Since there are so many reasons for this, we’ve also included a table of contents so you can jump to the most interesting features or sections.
Top 5
How We Choose
Pricing
Voice of the Customer
Which CRM to Choose?
Ideal for Contact Management: Pipedrive
Ideal for Tracking Engagement: HubSpot
Ideal for Scheduling/Calendar Management: Pipedrive
Ideal for Task Management: Teamgate
Ideal for Organizing Pipelines: Teamgate
Ideal for Document Storage: Less Annoying CRM
Ideal for Reporting: amoCRM
Voice of the Customer
Customer Service
CRM Features That Should Not Influence Your Decision
What’s Next for CRM?
Other Resources in Your CRM Search
Your To-Do List
Top 5
Most theories focus on issues like cash flow . Unfortunately, given my undisclosed amount of credit card debt, I can’t advise you on this particular pitfall.
However, I can help you avoid another small business danger : not tracking your customers.
How to quickly fix this common problem? Get a customer relationship management .
By tracking conversations and organizing data, customer relationship management software provides important information about who your customers are and who they might be.
In a recent study, 47% of companies using a CRM reported benefits of using an oman phone number list significant increases in customer retention and satisfaction, and 45% linked the use of a CRM to increased sales revenue.
But before you start calculating all the hypothetical money your team could make, consider the cash flow challenges that many small businesses face. You can’t just throw money at a CRM and expect it to solve your problems overnight. If you’re going to invest in sales software, you have to make the right choice for your organization at the right price.
Despite the saying you may have heard during your sales career, “Sometimes you have to spend money to make money,” you should still try to minimize your expenses.
One obvious way to narrow down the hundreds of CRM options is to look at the price tags and avoid expensive systems.
No matter how cheap the system is, you need it to work reliably for you and your team. You also need a solution that’s easy to learn, since you don’t have the time to train everyone to use a complicated system.
Enter the Top 20 Most Affordable CRM Platforms and Top 20 Most User-Friendly CRM Platforms reports, which detail the most cost-effective and operator-friendly CRMs, respectively.
Between those two lists, however, you still have 26 different CRMs to choose from.
Because we know you don’t have a million years to shop for software, we evaluated both reports to choose the best CRMs for small business.
Here are the five options we chose based on the overall score and some other small business-specific metrics:
TeamGate
PivotPoint
No More Annoying CRM
amoCRM
PipelineDriver
Below, we’ll explore all the reasons why any of these five solutions would be a solid choice for most small business sales teams and successful customers. Since there are so many reasons for this, we’ve also included a table of contents so you can jump to the most interesting features or sections.
Top 5
How We Choose
Pricing
Voice of the Customer
Which CRM to Choose?
Ideal for Contact Management: Pipedrive
Ideal for Tracking Engagement: HubSpot
Ideal for Scheduling/Calendar Management: Pipedrive
Ideal for Task Management: Teamgate
Ideal for Organizing Pipelines: Teamgate
Ideal for Document Storage: Less Annoying CRM
Ideal for Reporting: amoCRM
Voice of the Customer
Customer Service
CRM Features That Should Not Influence Your Decision
What’s Next for CRM?
Other Resources in Your CRM Search
Your To-Do List
Top 5