Taichung Veterans General Hospital mobile registration

[Rina123RS]

For Zhongrong’s patients, the most impressive service is the “Taichung Veterans General Hospital Mobile Registration App”. Patients can enter their uncomfortable conditions into the App at home, allowing doctors to understand the patient’s condition in advance.

Taichung Veterans General Hospital’s mobile registration APP allows patients to input uncomfortable conditions into the APP at home, allowing doctors to understand the patient’s condition in advance.
Picture/Google Play
Although the service seems to be convenient, Chen Shi'an also admitted that the current App usage rate is only 5%. If we calculate that there are about 8,000 people in Zhongrong Clinic a day, only 400 people will use the App to register. This made him realize: " Before developing any tool, you must first consider whether it can be easily used by patients of all ages. "

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Next, he plans to modify the app into a questionnaire-style answer, making it easier for patients to check boxes instead of free expression. For example, when a patient comes to see a problem with arrhythmia, the App will ask: When did the attack begin? How long does each attack last? Will there be problems such as dizziness during an attack? "When the doctor is seeing the patient, he can catch the problem faster."

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When it comes to promoting smart hospitals, Chen Shi'an believes that a medical center must consider all four aspects: clinical, teaching, administrative, and research and development. "The top priority is to solve patients' problems and allow patients to receive medical treatment more safely and efficiently." "

Chen Shi'an, who took over as president during the COVID-19 pandemic, had his first priority after taking office the development of telemedicine. He first established a "Smart Medical Committee" to promote the hospital's digital transformation, and then established a "telecare center.