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The multi-channel virtual number

Posted: Sun Jan 05, 2025 10:36 am
by ritu800
Such systems are capable of not only reproducing pre-recorded lines, but also, in the case of the presence of developed artificial intelligence and speech synthesis, understanding and conducting a dialogue. At the same time, chatbots and IVR often use the same machine learning technologies. The functionality and purpose of the systems are expanding: they can help with subscriber equipment settings or provide advice on simple legal issues no worse than the first line of a contact center. Both solutions can work with messengers, interact with business systems and applications, such as CRM (customer relationship management). 8-800, 15 years after its "arrival" in Russia, is once again experiencing the peak of popularity in our country.



What allows the number, which is seemingly germany email list inconvenient to remember due to its length, to "push" regular numbers into the background? Free call or toll free is a service of telecom operators, whereby calls to a special telephone number are paid for by the person being called. In Russia, numbers in the 800 code are used to provide this service, primarily the 8-800 number. The intellectual (logical) number itself consists of 11 digits and has the following format: 8 The digit "8" in it is the Russian exit to international communication, and KDU or "800" is an international non-geographic code, which is intended for call forwarding in Russia.



The X1X2X3 index is assigned to the telecom operator providing the service, and the number of the communication service (subscriber) is "hidden" under X4X5X6X7. It should be said that this non-geographic code differs from country to country: in Belarus it is “820”, and in the USA it is “855”. Free must have The free toll number was first used by Coca-Cola back in 1967 to organize a "hotline" with clients, guided by the desire to offer them the best service. Since then, a multi-channel number, which subscribers can call for free regardless of their location, has become a mandatory tool for all kinds of advertising campaigns and marketing actions all over the world.