L.u. All Rights Reserved Es_es Tu Voz Logo - Call Center With Platform In Valencia Home Telemarketing Customer Service Sales Center Get To Know Tu-voz Blog Contact Return To The Origins: Relationship Marketing in Multichannel Communication And Service, Customer Service By Tu-voz Relational Marketingthe Customer Experience Is Already Been Saying In Some Of Our Posts, Marketing Has Changed. And The Growing Competition In The Market, As Well As The New Ways In Which People Interact, Have Made The Customer The Central Axis Of Any Business Strategy: The Customer Is King, Therefore, Taking Care Of Him Must Be One Of The Company Priorities.
We Go Back A Hundred Years To Recover That azerbaijan phone number library Concept Of “relationship Marketing” That Did Not Even Exist At That Time. We Are Referring To The Personalized Attention That Was Given In Small Businesses, In Which Each Customer Was Served According To Their Character And Preferences. Although Times Are Not The Same, Customers Once Again Demand This Personalized Attention That Makes Them Feel That They Are Important To The Company From Which They Are Buying. They Look For An Experience In Every Purchase.
User Experience Plays A Fundamental Role In Retaining Our Customers And Preventing Them From Running To The Competition. And In This Experience, In Addition To The Quality Of The Product Or Service That We Are Marketing, The Attention Received Is A Key Factor, Since A Study Carried Out By Oracle Reveals That % Of Spaniards Do Not Hesitate To Leave A Company If The Treatment Received It Hasn't Been Good. A Fact To Take Into Account When Defining The Policy With The Client.
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