The Customer Experience Professional Association (CXPA) promotes the celebration of International Customer Experience Day every year , actively contributing to the innovation of companies in the CX field.
At Sage, we also want to celebrate with you, offering you the best tips to norway phone number data build customer loyalty through a good experience with your brand.
October 6, 2020 marks International Customer Experience Day , a global event organized by the CXPA. The goal of this event is to generate great experiences for the customers of the participating companies and professionals, which represents a great opportunity for growth in times of crisis like the one we are experiencing.
At Sage, we are aware that CX is a vital parameter to take into account to ensure the success of any company, because it is only through customer satisfaction and loyalty that a company can increase its profits . For this reason, and on the occasion of International Customer Experience Day , our team also addresses and assesses the experiences that our customers have with us.
Start of marked textIf you think that user experience doesn't exist in your company, you're wrong: it arises in every interaction with your customers.End of marked text
What is Customer Experience ( CX)?
Customer experience (CX) is nothing more (or nothing less) than the conscious or unconscious perception that each user has of the brand with which they come into contact.
