The Best Order Fulfillment Companies

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Gorgias is a customer service platform designed specifically (and exclusively) for ecommerce. We help online stores deliver great customer experiences to drive revenue. With Gorgias, you get a comprehensive suite of cutting-edge customer support tools, including:

A central view of support interactions from all your channels
Live chat support widgets (including proactive chat campaigns)
Customer self-service tools like help centers and self-service menus
Deep integrations with Shopify and other ecommerce platforms to quickly cancel, refund, and modify orders
Rules and Macros for automating tedious customer support tasks
Detailed and flexible reporting and analytics features
Want to keep learning about the impact of customer experience on your revenue? Check out our CX Growth Playbook, which shares 18 tactics to improve customer experience and boost revenue by up to 44%.

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Special thanks to our friends at Gorgias for their insights on this topic.

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Have Your New Customers Help You Out Of An Economic Downturn
by
Eric Davis
2 minute read
have-your-new-customers-help-you-out-of-an-economic-downturn
If you find your store heading into a downturn (or if you’re already in the middle of one), you’ll want to rely on your existing customers more than usual.

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