When potential or current customers need help, you should be there for them at any moment. Don’t direct them to knowledge bases or make them do detailed searches to get answers to their questions.
Knowledge bases are a great addition to digital websites, but powerful customer service features include phone numbers, chat capabilities, email addresses, and snail mail addresses.
If you want to be a great leader , you need to understand how to best serve your customers and employees in general.
Refusing guest invitations
Do you regularly turn down every invitation email data from bloggers to write guest articles on their sites? Perhaps you would rather spend your writing time creating unique content for your own blog or crafting well-written advertisements.
Unfortunately, too many digital marketing professionals ignore guest blogger invitations. Of course, there is no need to accept every invitation, and you should make sure that the blog where your article appears is relevant to digital products.
But in most cases, inviting someone to come over can make sense because it gives you the opportunity to reach a new group of readers who are learning about you and your company for the first time.
Ignoring the Importance of Load Time
Ignoring the load time of commercial pages is a recipe for disaster. Like it or not, internet users care a lot about this topic. In fact, they care so much about them that they regularly abandon them when they have to wait more than a second or two for a page, shopping cart, search results, or product page to load.
The numbers are sobering. On average, you'll lose about 25 percent of all visitors if your pages take longer than four seconds to fully load, including graphics.
What's the solution? If you don't have the technical skills to update your site yourself, hire someone who can speed up your site.
Consider using a different host if necessary and don't be afraid to spend money on this important component of success in the digital trading market.
