Contacting the support team can be tricky, as LinkedIn does not offer direct contact.
Nonetheless, we are here to help you contact LinkedIn and get your issues sorted out.
How to contact LinkedIn
First of all, make sure you have an existing and up-to-date LinkedIn account.
LinkedIn’s support system works by sending tickets. These tickets will consist of a questionnaire where you state your issue so you can be redirected to a specialized member of the support team.
When creating your ticket, make sure you save the link so that you can come back and check in on the status of your ticket.
From LinkedIn support page
Make sure you have signed in to your LinkedIn account
Access LinkedIn support page and click on “Create a support ticket”
__wf_reserved_inherit
Once you’ve clicked, choose a category.Even if your problem falls under any of these categories, we recommend clicking on Other and describing your problem so that you are connected with an actual member of the support team. If you click on pre-existing categories, chances are you’re going to be redirected to related articles.
__wf_reserved_inherit
Fill out and submit the form
Wait for the support team to reply. This will usually take between 24 and 48 hours
To make things easier and more specific, LinkedIn has created separate support teams for each LinkedIn product.
LinkedIn Recruiter
Sales Navigator offers chat support which you can access directly afghanistan phone number list from your homepage.You simply have to give a brief description of your issue and click on “Chat Now”.Bear in mind you need to be signed into your Sales Navigator account.
Sales Insights offers support by clicking on “Contact us” at the bottom of the page.Don’t forget, that this service will be discontinued as from December 31st.
LinkedIn Marketing Solutions
LinkedIn Learning requires you to sign into your account and find “Help” on your homepage.
LinkedIn Learning page
LinkedIn Talent Insights
LinkedIn Talent Hub
If you’re an impatient person or a “do it yourself” kind of person, LinkedIn’s Help Centre is probably the best place for you.
You can access the recommended topics, where you will find help articles on common issues that other users have faced.
__wf_reserved_inherit
If your problem persists or you do not find answers to your particular issue, then you can send your ticket to LinkedIn’s support team.
How long can a response take?
LinkedIn is said to be very good about getting back once you’ve contacted an actual human from the support team
Typically, queries take between 24-48 hours to be responded to.
Although LinkedIn prides itself in having quick responses (including live chat for Sales Navigator), many users state that the support team is unresponsive, but you can eventually request phone support once you contact someone in the support team.
When to contact LinkedIn
Contacting LinkedIn’s support team should only be done when you really need their help, otherwise, we’re creating bottlenecks and saturating their inbox with small queries that can be solved easily.
There are two main problems where reaching LiknedIn’s support team is absolutely necessary:
Hacked account
Restricted account
Hacked account
If your account was hacked, there is a possibility that you still may be able to access your profile, if this happens, you will need to create a compromised account report and change your passwords, including a two-step verification process.
However, there may be a chance that you cannot access your account anymore, so make sure you send in your report quickly.
