Do you need help collecting customer feedback?

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Some of the main advantages are:

A product configurator allows for instant updates to new products or price changes.
In combination with your inventory management systems, you cameroon phone number data can update customers when a product is in stock (creating urgency) or out of stock.
Allows B2B sales agents to view service availability and/or delivery time and assist customers through
sales pipeline. This can be made even easier with the use of CPQ (configure, price, quote) software in certain sectors.
It supplements the training and skills of sales representatives and can strengthen their confidence.
It makes communication and brand outreach easier.

Constant experience
You want to get to a point where you deliver a great customer experience every time. That means you need consistency at every touchpoint on your website or other platforms. Effective guided selling software helps provide this consistency, so every time a customer visits, they receive the same level of support and guidance.

An integrated marketing strategy must have a customer feedback system and be connected to the Customer Data Platform.
Learn more
While this is something that primarily benefits customers in a B2C scenario, it also provides benefits to your sales teams if you have a B2B business. It can help new team members learn your system faster, and it can also reinforce tried and trusted methods for your experienced reps.

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