Answer questions and address concerns in real-time, guide visitors through the purchasing process, and ultimately increase conversions.
Provide a personalized touch by offering WhatsApp chat support for a more positive customer experience, increasing trust and loyalty.
Capture leads and nurture inquiries as they arise. A strategically placed WhatsApp chat widget allows you to collect valuable contact information and generate leads right within the chat window, boosting your sales pipeline and lead generation efforts.
WhatsApp chat icon
Meet Chaty: The Easy Solution for WhatsApp Chatting
housesIt is a WordPress plugin designed to seamlessly integrate multiple oman telegram users mobile phone number list communication channels, including WhatsApp chat functionality, into your website. With Chaty, you can unlock the above-mentioned benefits and take your customer engagement to the next level. Let’s see how to get started with Chaty and how to add WhatsApp chat to your WordPress website in just a few simple steps.
Installing and Activating Chaty
Now that you see the benefits of adding WhatsApp chat to your WordPress website, let’s get started with the setup process using Chaty. Here’s a quick walkthrough:
Log in to your WordPress dashboard. This is usually accessed by going to your website's admin panel URL (usually something like [yourdomain.com]/wp-admin).
Find and Install Chaty: In the left sidebar menu, click on the plugins section and Add New Plugin . Type "Chaty" in the search bar at the top of the page
Chat WhatsApp chat
Activate Chaty: Click Install Now next to the Chaty plugin. Once the installation is complete, click the Activate button to activate the Chaty plugin on your website. If you need a visual guide, feel free to click the button below to watch a YouTube video that walks you through how to add a WhatsApp chat popup to your WordPress website using Chaty.
Configuring Chaty for WhatsApp Chat
Once Chaty is enabled, let's configure it to integrateWhatsApp chatAdd functionality to your website.
Multiple Chat Options:
While Chaty offers various chat channels like Facebook Messenger, X, Skype, Waze, WeChat, and Telegram, in this article we will focus on setting up WhatsApp chat.
Chaty chat and communication channels
1. Access Chaty Settings:
Go back to the sidebar menu of your WordPress dashboard. Locate the Homes menu item and click on it. This will open the Chaty dashboard page.
2. Select WhatsApp:
In the control panel, click on Create New Widget and look for the section titled Select your channels . This section will list all the supported chat channels. Find the WhatsApp icon and click on it to activate it.
WhatsApp chat Chaty
3. Enter Your WhatsApp Number:
After selecting WhatsApp, select your country code and type in your country code. WhatsApp Number . For example, if you are in the United States, you would enter +15551234567.
By following these steps, you have successfully configured Chaty to use WhatsApp as your chat channel. Now website visitors can start chat conversations directly with your chosen WhatsApp number.
Customize Your WhatsApp Channel Widget
Chaty lets you customize the look and behavior of the WhatsApp chat widget to match your website branding and enhance user experience.
Here's a look at what you can customize:
Icon Skin: Change the icon, color scheme, and add a custom image to seamlessly integrate the overall skin with your website design.
Welcome message: Create a personalized message that will appear when visitors click on the chat widget. This can be a friendly greeting or a quick introduction to your business. You can enable this by toggling the “WhatsApp Chat Popup” button.
Multiple Chat Agents: Add as many agents as possible to manage chats across multiple WhatsApp accounts. Also add their names and titles for better support
Chaty WhatsApp widget on website
WhatsApp Preset Message: Create your own preset message with labels that will automatically accompany the customer’s message when they click on WhatsApp. For example, when someone sends you a message from that page, you can add the page title, URL, and other relevant properties. This helps you identify the web page the customer is on, allowing you to provide more contextual and effective support.
Widget Customization
Increase the attractiveness and functionality of your WhatsApp popup by customizing various aspects to suit your website's style and user experience.
1. Chat View: Choose between different chat view options - simple view and chat view to suit your website layout and design.
2. Locations: Decide where the WhatsApp chat button or widget should appear on your website, whether it should be positioned on the left or right side of your website or in a specific corner.
3. Default State: Decide how the chat widget will behave on startup; whether it will open on click, open on hover, or remain open by default when the page loads.
4. Eye-Catching Effects: Add eye-catching effects to make your WhatsApp chat channel and other communication channels stand out. Choose from fade, spin, glow, shake, bounce, or none for a subtle or eye-catching animation.
5. Customization Options: Explore additional customization options like color themes, button styles, and chat bubble designs to match your brand aesthetic and increase user engagement.
By customizing these elements, you can create a more engaging and seamless chat experience for your website visitors, making it easier for them to connect with you and access support whenever they need it. Experiment with different settings to find the combination that best suits the overall look and feel of your website while ensuring optimal functionality and user satisfaction.
