What are the administrative management indicators?

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Administrative management indicators can be internal and external, quantitative and qualitative, effectiveness and efficiency.

1. External administrative management indicators
These are those that measure the impact of the company on the external phone library audience. An example would be the percentage of satisfied customers .

2. Internal administrative management indicators
These are metrics related to the company's internal processes. For example, revenue per employee .

3. Quantitative management indicators
These are those that measure objective production and service processes, and are expressed in numerical values. An example would be the volume of sales revenue .

4. Qualitative administrative management indicators
These are management indicators that measure subjective perceptions about the company's performance. For example, the rating of service quality .

5. Administrative management effectiveness indicators
This criterion is used to group together management indicators that measure the objective functioning of the organization. Example: the number of products manufactured in the month.

6. Administrative management efficiency indicators
These are metrics that allow us to see how the company rationally uses the available resources to obtain results that are superior to those planned. An example would be the number of projected sales vs. the number of sales achieved.

If you want to learn more about types of management indicators, be sure to read: 10 types of performance indicators for processes .

How is administrative management evaluated?
Administrative management can be evaluated quantitatively or qualitatively .

From a numbers perspective , you can observe the administrative management indicators corresponding to the activities carried out by you or your team.

With the data in hand, compare it to the established goal and to the history of that same metric in the company. That way, you will know if the results are within or outside expectations.

From the perspective of management quality , you can evaluate whether your team complies with the principles of non-violent communication , whether the demand for activities does not overwhelm professionals, and whether they have the appropriate tools to perform their duties.

But these elements do not end there. Several aspects can be observed that contribute to a collaborative and harmonious work environment.

Read also: What is work culture? 4 tips for innovation in Mexico .

Put your administrative management indicators into action
In this article, you learned what administrative management indicators are , what they are used for, and what types exist. Once you choose the KPIs that reflect the impact of your work, consider implementing software that helps you manage everything in one place.

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