These are some of the restrictions:

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But if you prefer a personalized number that's memorable, like 1-855-MY-BRAND, or even a toll-free number , a cloud-based PBX is the best option.

2. Check that your telephone system complies with regulations
In Spain, the Customer Service Act , which comes into force in 2024, applies to companies in certain sectors, sizes and revenue volumes.


Answering machines are prohibited as the exclusive means of customer service and, if used, customers must be given the option of receiving personalized attention at any time during the interaction.
Premium rate numbers will not be used.
The maximum waiting time to answer the phone will not exceed 1 minute in 90% of calls.
Complaints, claims and requests will be resolved within a maximum period of 1 month.
A centralized system for managing complaints, claims and requests will be used.
In these cases, the ideal solution is the virtual switchboard, since you can reduce waiting times and query resolution with routing, interactive voice response (IVR) and call forwarding functions. In addition, integration with other tools allows you to store, manage and access data centrally.

3. Choose a provider
Mobile phone provider
If you only need one or several business mobile lines, operators poland telegram data such as Movistar, Vodafone, Yoigo Negocios or Orange Empresas offer special services for businesses.

These include additional lines at the best rate, roaming discounts, mobile data security, unlimited data browsing and calls, number portability, and an app to check your usage and manage call forwarding and other options.

Traditional telephone provider
However, if you opt for the security and reliability of a landline, without worrying about Wi-Fi failures and ADSL or fibre optic outages, contact any telecommunications company.

Typically, you will need to make an appointment with the technical staff and you may have to wait a few weeks for everything to be ready, especially if you require private switchboard functions.