For returning customers, implementing a feature that allows them to pick up right where they left off – perhaps through a simple popup showcasing previously viewed items – can be a game-changer.
This approach not only personalizes the shopping experience but can also boost conversion rates by a notable 3-5%.
Improve the customer experience by helping each oman phone number directory repeat customer pick up where they left off
Learn how to help returning visitors by reminding them where they left off
2. Display active coupon reminders
Leveraging coupon codes as part of your retention strategy? Ensure your customers remember to use them by incorporating a follow-up sticky bar on your site.
This constant, unobtrusive reminder can encourage customers to proceed to checkout, utilizing their discounts, and thereby, cementing the efficacy of coupons in your retention arsenal.
Improve customer retention by reminding existing customers about their active coupons
Try these sticky bar templates to get started with this strategy:
3. Highlight new arrivals
Highlighting new products is a fantastic way to re-engage existing customers.
For those who are genuine fans of your brand, the announcement of new arrivals, especially with special discounts for returning customers, can reignite their interest and encourage repeat visits and purchases.
Run Killer Seasonal Campaigns in 4 Easy Steps (+3 Expert Tips)
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